Refund Policy

Refund Policy

Food Items
Due to safety and hygiene concerns, we cannot accept returns or exchanges on any food items at this time. We appreciate your understanding and apologize for any inconvenience this may cause.

Plushies
We accept returns on plushies within 30 days of purchase, provided that the item is in its original, undamaged condition. To initiate a return, please contact our customer service team with your order details and reason for the return. Once approved, you will receive instructions on how to return your item. Please note that customers are responsible for the cost of return shipping.

If you have any questions or need further assistance, please do not hesitate to reach out to our customer service team at skylar@skyboba.com

Thank you for your understanding and support.